The launch of 'digital customs officers' creates new quality supervision capabilities for customs

Entering the clearance service hall of Yantai Customs under Qingdao Customs, the "digital customs officer" working on the computer screen is very eye-catching. It is currently reviewing a batch of mushroom mycelium germplasm resource certificates for export. In just a few seconds, it has extracted 7 key information from the electronic license network information and automatically compared it with the corresponding content of the customs declaration.

Previously, after applying through the system, it was necessary to bring the original certificate to the site for document review, and the entire process took at least four to five days, "said Zhang Ning, assistant general manager of Shandong Aizefuji Biotechnology Co., Ltd." Under the new model, these procedures have been completed online in seconds! The number of orders for exporting mushroom mycelium and other crop germplasm resources has increased by 30% year-on-year, and the company's profits have also increased by nearly 5 million

The Fourth Plenary Session of the 20th Central Committee of the Communist Party of China proposed to accelerate high-level technological self-reliance and self-improvement, and lead the development of new quality productive forces. It is imperative to strengthen the integration of artificial intelligence with the customs supervision system and build a new quality supervision capability for customs. Qingdao Customs actively explores new technologies and has created a "digital customs officer" application scenario by introducing artificial intelligence technology. It gradually realizes automated and intelligent operations in cross-border trade document review, risk assessment, and cargo inspection, significantly improving regulatory efficiency and accuracy.

The convenience brought by "digital customs officers" to enterprises also includes the automatic reminder function for insufficient free trade agreement benefits. This function regularly analyzes customs declaration data, summarizes the situation of insufficient benefits enjoyed by enterprises, and automatically notifies enterprise contacts to help enterprises better utilize the preferential policies of free trade agreements and fully enjoy tariff reductions. At present, the "digital customs officers" have helped 69 import enterprises achieve a "zero breakthrough" in enjoying free trade agreement benefits, and added more than 50 million yuan worth of imported goods enjoying benefits.

Since the launch of the 'Digital Customs Officer', we have been able to more accurately grasp our own benefits and avoid unnecessary tariff expenses, "said Ma Lina, the head of the Customs Department of Yantai Naughty Pet Products Sales Co., Ltd.

Under the traditional mode, enterprises face many uncertain factors in customs clearance. The application of the "digital customs officer" scenario has established a new model of "customs officer+digital customs officer+backend expert" digital intelligent control, promoting the transformation of customs supervision services from "manual led" to "human-machine collaboration". This not only allows law-abiding enterprises to enjoy more convenient customs clearance services, but also utilizes large-scale intelligent risk assessment to quickly and accurately identify potential regulatory risks.

Since its launch, 'digital customs officers' have assisted customs officers in conducting risk analysis more than 7000 times in strengthening export supervision, cracking down on' proxy purchases' and other fields. Wang Teng, Deputy Director of the Business Information Management Department of Qingdao Customs Science and Technology Department, said that currently, Qingdao Customs has applied 'digital customs officers' to multiple high-risk supervision areas such as germplasm resources, endangered species, and medical devices, promoting the transformation of customs supervision from' experience driven 'to' data-driven ', and providing strong support for the high-quality development of foreign trade. During the 15th Five Year Plan period, we will continue to promote the expansion of the 'digital customs officer' scene, further improve law enforcement accuracy, use technological power to enhance the quality and efficiency of customs work, and bring greater convenience to enterprises, "said Wang Teng. (Chen Xinghua, Zheng Zhe/text)