Red Boat Enterprise Navigation · Direct Service "officially launched
On December 25th, the core module of the "Red Ship Enterprise Navigation" assistance service platform of Hangzhou Customs, "Service Direct" version 1.0, was officially launched. The activation of this module marks a crucial step for the platform to upgrade from focusing on policy push to a comprehensive service ecosystem, and also signifies a smart leap from "decentralized supply" to "one-stop integration" for the enterprise services involved.
Just as I was about to learn about the regulations related to customs logistics account book verification, I received a special lecture SMS notification pushed by the platform. This service is really like a 'timely rain'. Shen Liyan, the customs manager of Zhejiang Lugangtong Supply Chain Management Co., Ltd., completed the registration in just a few seconds through the link in the SMS. "Now, important news can 'come to your doorstep' and 'one click registration', which is both worry free and effortless
The "Service Direct" module launched by Hangzhou Customs follows the principle of "integrating commonalities and retaining characteristics", systematically integrating high-quality service brands that were previously scattered across various business lines and affiliated with customs, and uniformly incorporating them into the "Red Ship Enterprise Navigation" brand system for project based operation.
This module supports synchronous access of mobile terminal and web terminal. Enterprises can access and use it through the WeChat official account of "Hangzhou Customs Release" or the unified entrance of Hangzhou Customs portal, realizing "one screen convergence" of service resources, "accurate push" of activity consultation, and "efficient integration" of customs tools.
In addition, along with the launch of "Service Direct", there is also the "One Stop" column for animal and plant inspection. This column focuses on the pain points of complex overseas regulations and inconsistent standards faced by agricultural product export enterprises. It systematically sorts out the animal and plant quarantine regulations of major markets, providing enterprises with a "one-stop" query service for policies such as entry conditions and quarantine requirements for pet food, bamboo, wood and grass products, etc., to help enterprises prevent compliance risks.
The launch of 'Service Direct' is not only an iterative upgrade of the Customs Assistance Platform's functions, but also a dual transformation of our service philosophy and business processes. Its core lies in creating a smart service center, breaking down time and space boundaries, and effectively transforming the Customs' professional service capabilities into tangible, accessible, and usable productivity for enterprises. "Chen Hao, Deputy Director of the Enterprise Management and Inspection Department of Hangzhou Customs, said that currently," Red Boat Enterprise Navigation "has initially built a comprehensive service ecosystem of" policy direct, service direct, and customs enterprise interaction ", with a total of 211100 accurate policy information push notifications, benefiting more than 89000 enterprises. (Zhang Yue, Yuan Quan, Yang Rui/Wen)