Shenzhen Duty Free Stores Launch a New Model of "Online Shopping and Airport Pickup" (Image)

The picture shows customs officers conducting on-site inspections of duty-free shops in Shenzhen. Photo by Xiao Taisheng

On the noon of April 1st, in the waiting hall of Shenzhen Bao'an International Airport, Ms. Yang, a passenger heading to take an international flight, was holding a sealed duty-free shopping bag containing the goods she had purchased online at a duty-free shop in Shenzhen in advance. Now you don't have to go to physical stores specifically. You can place an order on the mobile mini program and pick it up directly at the airport before leaving the country. It's too convenient, "Ms. Yang said. This bag of goods is the first transaction made after the online booking and airport pickup service of duty-free shops in Shenzhen was launched.

According to Zhang Haitao, the person in charge of a duty-free shop in Shenzhen, "As long as you hold a valid ticket for leaving Shenzhen Airport within 60 days, passengers can complete the selection, ordering, and payment of duty-free goods on their mobile phones. On the day of departure, they can pick up the goods at the airport pickup point with their itinerary information, which enhances the shopping experience of departing passengers

Huanggang Customs guides enterprises to optimize their online platform, achieve seamless integration with the customs supervision system, and enable real-time online verification of passenger and order information, with full traceability throughout the process.

On this basis, further simplify the review process, implement "instant review and real-time processing" for online duty-free orders, and create a full chain closed-loop management of "online booking, fast review, and convenient delivery". At the same time, the customs actively connects with the needs of enterprises, conducts special training, interprets policy norms, sorts out business processes, identifies risk points, and ensures the standardized and orderly operation of online duty-free business.

In the first quarter of this year, Shenzhen Customs reviewed a total of 858 inbound and outbound documents for duty-free goods, with a supervised value of 1.21 billion yuan, an increase of 17.1% and 32.8% year-on-year, respectively. (Jin Ying, Tian Xuan/Text)