Smart customs clearance warms people's hearts, open up hubs promote national prosperity
The Shanghai Oriental Hub International Business Cooperation Zone, as a platform carrying the mission of high-level opening up for the country, enables international business people to truly feel the convenience brought by opening up through customs system innovation and technological empowerment, and injects strong impetus into the construction of a new development pattern for the country.
Breaking the ice of the system, making mobility more secure
As a new special type of area, Shanghai Customs has achieved "flexible and well managed" institutional innovation through "tailored" measures. On July 18, 2025, the Interim Measures for the Supervision of Shanghai Oriental Hub International Business Cooperation Zone by the Customs of the People's Republic of China were officially released, promoting the two-way freedom of "goods" and "personnel".
Nowadays, foreign personnel carrying personal items into the area only need to go through safety access and animal and plant quarantine supervision; Domestic personnel can register their item information in advance before entering the area, and can quickly pass out of the area. This sub line management model of "opening up the front line and controlling the second line" has expanded from the field of goods supervision to natural persons, achieving the integration of three major functions: international business exchange, exhibition, and training within the region. This year, a city wide international consumer electronics exhibition will be held here!
Collaboration and cohesion make things easier to handle
On the basis of the comprehensive bonded zone, customs supervision zone, and port restricted area management system, the business cooperation zone is supplemented with policies and measures to facilitate the entry and exit of personnel. The customs deeply studies the policy characteristics and service needs of the business cooperation zone, actively participates in the cross sectoral coordination mechanism, and innovates the "multi sectoral integration" model, so that enterprises run less errands and more data runs.
Through "one-time inspection", "one screen comparison", and "one code clearance", the customs have transformed "multi head inspection" into "integrated management" and "serial supervision" into "parallel governance", continuously enhancing the development momentum of the business cooperation zone.
Digital empowerment makes regulation more heartwarming
In the business cooperation zone, the "Smart Code Operation Center" has become the "super brain" of customs supervision. Through the "sensory tentacles" of smart devices, convenient and efficient supervision can be achieved.
In the joint inspection hall, the emergence of "digital customs officers" has made "offline and online handling" and "online intelligent handling" 24-hour convenience: passengers and customs officers have changed from "face-to-face" supervision points to "screen to screen" throughout the entire customs clearance process, using data to enhance the overall intelligent perception ability. When needed, customs will respond promptly, and passengers can pass smoothly without any issues. Also, the circulation of bonded goods has been simplified from "two in and two out" to "one in and one out", doubling efficiency; The 'Task Online' module breaks down major support tasks into 'minimum granularity' to ensure foolproof performance. These digital innovations achieve less waiting time for passengers to clear customs and less hassle for enterprises to handle affairs, making the business cooperation zone a demonstration window for the "Smart Customs Strong Country" action.
From the "convenient customs clearance" for business people to the "efficient handling" of enterprises, from the booming development of the exhibition economy to the convenient and smooth cross-border trade, Shanghai Customs is taking the construction of the business cooperation zone as a starting point to transform the strategy of institutional openness into a happiness that can be felt by the masses and benefited by enterprises. In the future, this open hub will continue to release dividends and contribute more "customs wisdom" to serving the country's dual circulation and promoting the construction of a strong country.