Minor negligence and warm handling

A sudden ringing of the phone rang in the office of the Bengbu Customs Inspection Department under the jurisdiction of Hefei Customs. Hello, we have found a processing trade manual with 'discrepancies between accounts and goods' during our self inspection. The situation is urgent! What should we do? "As soon as the phone was picked up, the anxious voice of Zhang Juan, the customs officer in charge of Bengbu Guoxian Technology Co., Ltd., came through the receiver.

After investigation, due to temporary adjustments in foreign customer orders, the company urgently needs to use an imported component that has not been registered in the manual to produce finished products. Due to communication and coordination gaps between the production department and the customs department, materials were delivered before the manual was fully updated, resulting in a violation of the manual's balance. If handled as usual, companies may face the risk of fines and credit downgrades.

After a detailed understanding of the situation, Bengbu Customs determined that the situation meets the applicable conditions stipulated in the "Announcement on Handling Matters Related to Active Disclosure of Violations" (Announcement No. 194 of 2025) issued by the General Administration of Customs in 2025. The customs officer immediately pointed out the compliance remedy path of "active disclosure" for the enterprise, and provided full guidance to the enterprise in preparing written reports and supplementary materials. Subsequently, the customs quickly completed the acceptance, verification, and review according to the prescribed procedures. According to relevant regulations, the company's behavior has been identified as "active disclosure" and meets the criteria for non punishment, and ultimately exempted from administrative penalties in accordance with the law.

Thank you so much! The new policy not only exempts us from fines, but more importantly, preserves our company's customs credit rating, "Zhang Juan sighed." This solves our 'worries' and allows us to explore the international market with more peace of mind

The proactive disclosure system of customs is a fault-tolerant management mechanism aimed at promoting enterprises' compliance and self-discipline, and optimizing the business environment. Enterprises that discover violations in their import and export activities through self-examination and proactively report them to customs may have the opportunity to receive lighter, mitigated, or no punishment in accordance with the law after being recognized by customs.

The proactive disclosure of new policies has further relaxed the application of non punishment scenarios, with more detailed coverage and higher policy value. In order to directly enjoy the policy dividends, Bengbu Customs takes the initiative to provide advanced services, and through various forms such as "online lectures+offline customs enterprise discussions", provides precise policy guidance to more than 100 key import and export enterprises in its jurisdiction, continuously strengthening the business philosophy of "standardized declaration, self-examination and self correction, integrity and law-abiding".

According to statistics, since 2025, Bengbu Customs has accepted a total of 13 cases of voluntary disclosure operations, involving illegal goods with a value exceeding 20 million yuan. The company has been exempted from fines of about 100000 yuan in accordance with the law, effectively avoiding potential chain credit risks caused by administrative penalties.