Platform based data weaving network: intelligent operation control system helps customs supervision level rise
At the Business Operation Monitoring Center of the General Administration of Customs, real-time clearance data from all ports across the country is displayed on a giant electronic screen. A customs officer clicked the mouse, and the system immediately marked a batch of potentially risky customs declarations - these tasks that used to require several people to spend days screening each ticket, have now been preliminarily assessed within minutes.
This is the change brought about by the establishment of the intelligent customs business operation monitoring system. With all 42 secondary operation monitoring centers directly under the national customs put into operation, the "General Administration Direct Subordinate" three-level intelligent operation control architecture has been fully integrated, and through the deep integration of data, algorithms, and artificial intelligence, it helps optimize customs supervision and service models.
Data Integration: Upgrading from "Manual Screening" to "Intelligent Analysis" Mode
In the past, we were like blindly salvaging in the 'ocean of data', but now we have a precise 'navigation map', "said Liu Tao, Deputy Director of the Operations Control Coordination Department of Dongjiangkou Customs under Huangpu Customs, the second level operations control center. This transformation stems from the unified data base map created by the business operation monitoring platform.
In the initial stage of platform construction, data exploration was completed for 6 categories and over 100000 fields of national customs, and a total of 154 underlying system data were integrated. Based on massive data, 10 functional modules and 26 functional points have been built to achieve unified integration of business operation monitoring requirements across various lines.
The effectiveness of data fusion is reflected in the leap in risk prevention and control capabilities. The platform plays the role of a "data center", aggregating various business system data and conducting systematic analysis on massive customs declaration forms.
Traditional business risk analysis relies on customs officers checking declaration forms one by one and conducting analysis based on personal experience, which requires a lot of time and manpower, "said Wu Jiawei, deputy director of the Shawan Customs Office under the Shenzhen Customs of the General Administration's Business Operation Monitoring Center." Now the platform can automatically analyze abnormal features, freeing manual labor from heavy and repetitive labor, and focusing on high-value analysis and judgment
Algorithm Empowerment: Intelligent Transformation from "Passive Handling" to "Active Warning"
The detention of dangerous goods at ports not only incurs high storage and logistics costs for shippers, but also increases safety control pressure. In response to this pain point, the platform has implemented intelligent supervision through algorithm models.
By accessing actual cargo flow data from external stations, multiple monitoring indicators such as "overdue detention" are developed to track key links such as the entry, inspection, and removal of hazardous chemicals at ports in real time. Once the homework exceeds the set threshold, the system automatically alerts and reminds the site to promptly handle dangerous goods that are approaching the deadline.
In the past, we dealt with the situation after the fact, but now we are providing advance warning and intervening during the incident. The platform has moved the regulatory checkpoint forward, turning passivity into proactivity. In the past two years, through timely warning and on-site disposal by the platform, we have achieved dynamic clearance of detained hazardous chemicals in our customs area, which not only reduces enterprise costs but also strengthens the safety defense line for import and export of hazardous materials, "said Liang Lefan, a first level administrative law enforcement officer of the Shekou Customs Monitoring Department under Shenzhen Customs.
Algorithm empowerment is not limited to dangerous goods supervision. The platform has established nearly 500 display, monitoring, and warning indicators around six major theme scenarios, including full business anomaly monitoring and full process timeliness control, achieving comprehensive coverage and real-time monitoring of customs core business.
Three level integration: reshaping the system from "local optimization" to "overall collaboration"
With the introduction of basic documents such as indicator management methods and business operation monitoring standards, the division of responsibilities and collaborative mechanisms of operation control centers at all levels have been clarified. 42 secondary operation monitoring centers directly under the national customs have been fully established and put into operation, and the construction of some tertiary centers under the jurisdiction of the customs is also steadily advancing.
The establishment of the three-level operation control system marks a profound transformation of customs operation monitoring from traditional "local optimization" to modern "overall coordination". Under this system, the General Administration can coordinate the national business operation situation, formulate unified monitoring standards and indicator systems; Directly affiliated customs can carry out specialized monitoring applications based on regional characteristics; Subordinate customs focuses on the rapid detection and disposal of frontline practical problems.
This hierarchical collaborative working mode enables customs to achieve unified monitoring standards, consistent data caliber, and coordinated warning rules nationwide. When a certain customs discovers new risk characteristics, they can quickly share them nationwide through the system, and other customs can strengthen targeted monitoring, forming a joint prevention and control mechanism of "one discovery, nationwide warning", and maximizing regulatory efficiency.
The systematic construction of the intelligent customs business operation monitoring system is a vivid practice of deepening the reform of customs functional management and practicing the people-centered development concept. The deep integration of data, platforms, and mechanisms not only makes the internal management of customs more standardized and efficient, but also transmits the reform results to every cadre and every citizen.
Next, the customs system will continue to optimize and improve the construction of a smart customs business operation monitoring platform, promote the deep integration of technological innovation and business practice, and use better platform functions, more practical application measures, and stronger regulatory measures to ensure that officials perform their duties more smoothly and enterprises clear customs more conveniently, providing a safeguard for the high-quality development of foreign trade.